Privacy Policy
How we collect, use, and protect your information.
Last updated: February 17, 2026
1. Introduction
Wrapshoot ("we," "our," or "us") operates the Wrapshoot platform, including the website at wrapshoot.com and the application at app.wrapshoot.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
Account Information
When you create an account, we collect:
- Name
- Email address
- Password (stored in encrypted form)
- Phone number (optional)
Production Data
When you use the Service to manage productions, you may provide:
- Project details (titles, descriptions, schedules)
- Script files (PDF uploads)
- Cast and crew information (names, contact details, roles, rates)
- Location information and permit details
- Budget and financial data, including uploaded receipts
- Equipment and gear lists
Automatically Collected Information
When you access our Service, we may automatically collect:
- Device information (browser type, operating system)
- IP address
- Usage data (pages visited, features used, timestamps)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Create and manage your account
- Process script analysis, scene breakdowns, and scheduling
- Enable real-time collaboration between team members
- Generate call sheets, budget reports, and other production documents
- Process receipt scanning and expense categorization
- Send you service-related communications (e.g., account verification, updates)
- Respond to your inquiries and support requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues or security threats
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Team Collaboration
When you invite team members to a project, they will have access to project data based on their assigned role (Admin, Coordinator, Department Head, Crew, Cast, or Viewer).
Service Providers
We use third-party services to help operate our platform. These providers only have access to your information as necessary to perform their functions and are obligated to maintain its confidentiality. Our key service providers include:
- Supabase — Database hosting and user authentication
- Mux — Video hosting and playback
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If Wrapshoot is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
5. Data Security
We take the security of your data seriously. All data is encrypted in transit using TLS and at rest using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
Production data associated with shared projects may be retained as long as other project members maintain active accounts, though your personal information will be disassociated from it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — Request a copy of the personal information we hold about you
- Correction — Request that we correct inaccurate or incomplete information
- Deletion — Request that we delete your personal information
- Portability — Request a copy of your data in a structured, machine-readable format
- Objection — Object to the processing of your personal information
- Restriction — Request that we restrict the processing of your information
To exercise any of these rights, please contact us at support@wrapshoot.com. We will respond to your request within 30 days.
8. Cookies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.
We use the following types of cookies:
- Essential Cookies — Required for the Service to function (e.g., authentication)
- Preference Cookies — Remember your settings and preferences
- Analytics Cookies — Help us understand how the Service is used
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of the Service.
9. Children's Privacy
Our Service is not directed to anyone under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide a more prominent notice (such as an email notification).
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@wrapshoot.com
- General inquiries: hello@wrapshoot.com